Our Toll Free 800 Number will be answered live during normal business hours on Monday through Friday. If you should call and reach our voice mail, please leave a message and you will receive a call-back at the next available opportunity.
Outside of normal business hours, you may place an order any time day or night by phone by selecting Option 2 from the prompt and then leaving your information on our secure ordering line.
You may contact us via email at the above address or use the form found at the bottom of this page. All customer service emails are answered within 24 business hours or at the next available opportunity when received outside of the normal business day.
Training questions are addressed in our daily email tips, if you are not currently a member, please click HERE.
Note: It is strongly recommended to contact us for a total prior to placing your order when sending payment by mail so that correct shipping and handling and any applicable taxes are included.
We accept checks or money orders.
Please make checks out to 'John Wood' and include a note with your name, address, telephone number, email address and a complete list of the items you are interested in ordering. If you are located in Michigan, remember to add 6% sales tax to your payment.
Purchase orders or other correspondence can be faxed over to us any time during our normal business hours between 9 am and 5 pm from Monday through Friday.
Live support is available during normal business hours by clicking on the icon below:
Outside of business hours, you can send us an email by clicking the live chat button. This button is placed periodically throughout product pages as well as located in navigation bar located at the very top of the site.